Privacy Policy

We value our customers privacy

Privacy Policy

Liverpool FC Match Breaks operated by Sporting Affair
Effective Date: 16th June 2026

Liverpool FC Match Breaks is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, create an account or purchase one of our match break packages.

Who We Are

Sporting Affair provides football hospitality and match break packages, including match tickets, accommodation and related travel services.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Sporting Affair
The Lensbury Conference Centre
Broom Road
Teddington
Middlesex
TW11 9NU

Telephone: +44 (0)208 943 5378
Email: info@sportingaffair.co.uk

Information We Collect

We may collect and process the following information:

Personal Information

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Account login details
  • Date of birth (where required)
  • Booking and order information

Payment Information

Payments are processed securely through third-party payment providers such as Stripe. We do not store your full payment card details on our servers.

Website Usage Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on our website
  • Referral sources

This information helps us improve our website and services.

How We Use Your Information

We use your personal information to:

  • Process and manage bookings
  • Create and manage customer accounts
  • Provide customer support
  • Send booking confirmations and service updates
  • Respond to enquiries
  • Improve our website and services
  • Prevent fraud and unauthorised transactions
  • Meet legal and regulatory obligations

Where you have given consent, we may also send marketing communications regarding future match breaks, promotions and special offers.

Marketing Communications

If you subscribe to our marketing communications, we may send information about:

  • Upcoming fixtures
  • Match break packages
  • Hospitality experiences
  • Special offers and promotions

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences
  • Maintain shopping basket contents
  • Analyse website traffic
  • Improve website performance
  • Support marketing and advertising activities

You can control cookie settings through your browser.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to provide our services, including:

  • Payment providers
  • Hotel partners
  • Ticket suppliers
  • IT and hosting providers
  • Marketing platforms
  • Professional advisers
  • Regulatory authorities where legally required

All third parties are required to protect your information and process it in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil bookings and contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request transfer of your data

To exercise any of these rights, please contact us using the details provided above.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Sporting Affair
The Lensbury Conference Centre
Broom Road
Teddington
Middlesex
TW11 9NU

Telephone: +44 (0)208 943 5378
Email: info@sportingaffair.co.uk